Términos del Servicio

1. Acceptance

These Terms of Service ("Terms") govern your use of the Panda desktop application, the tspanda.com website and related services ("Service"), operated by BACKSIDE ("we", "us"). By creating a subscription, starting a trial or using the Service you agree to these Terms.

Eligibility. You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for individual traders, not for persons prohibited from receiving it under applicable law.

2. What Panda is — and is not

Panda is a market-data and analytics tool for active traders. It displays quotes, filings-derived dilution intelligence, scanners, charts and AI-generated commentary. Panda is not a broker-dealer, investment adviser or financial advisor. Nothing in the Service constitutes investment advice, a recommendation, or an offer to buy or sell any security. All trading decisions are exclusively yours. Trading involves substantial risk of loss.

3. License and API key

Subject to payment, we grant you a personal, non-exclusive, non-transferable license to install and use Panda on machines you control, for your own trading. Access is provisioned through an API key issued to you. You may not share, resell or sublicense your key or the data delivered through it, scrape or redistribute the Service's data, or reverse-engineer the software.

4. Subscription, trial and billing

• Panda Pro is billed US$89.90 per month, or US$899 per year (US$74.92/month) when billed annually.
• New subscriptions start with a 7-day free trial. A valid payment card is required; the first charge occurs automatically at the end of the trial unless you cancel before it ends.
• Payments are processed by Stripe; we do not store your card details.
• Your subscription renews automatically at the end of each billing period (monthly or annual) at the then-current price, and your card is charged, until you cancel. You can cancel at any time; access continues until the end of the paid period. Prices may change with at least 30 days' notice, effective on your next renewal.

5. Refunds

Every charge is covered by a 7-day no-questions refund: request it within 7 days of that specific charge and we refund that charge in full — this applies to each monthly or annual charge, counted from its own billing date. See the Refund Policy.

6. Data and availability

Market data, filings intelligence and AI commentary are provided "as is", may contain errors or delays, and can be interrupted by upstream providers, exchanges or maintenance. We do not warrant accuracy, completeness or uninterrupted availability, and we may modify features over time.

AI-generated commentary — including "AI Insight" and any named "play", stage, level or confidence rating — is an automated, non-advisory analysis that may be incomplete, delayed or wrong. It is not a recommendation and must not be relied on as the basis for any trade.

7. Acceptable use

You agree not to use the Service unlawfully, probe or overload our infrastructure, or use automated means to extract data beyond the app's intended operation. We may suspend or terminate keys that violate these Terms, with a pro-rata refund of any unused paid period when the violation is not abusive or fraudulent.

8. Intellectual property

The Panda software, brand, design and content are owned by BACKSIDE and protected by applicable law. These Terms grant use, not ownership.

9. Disclaimer and limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE ARE NOT LIABLE FOR TRADING LOSSES OR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. OUR TOTAL AGGREGATE LIABILITY IS LIMITED TO THE FEES YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

10. Termination

You may stop using the Service at any time. We may terminate for breach of these Terms. Sections 8–9 survive termination.

11. Changes and governing law

We may update these Terms; material changes will be announced in the app or by e-mail at least 15 days in advance. These Terms are governed by the laws of Brazil; disputes will be resolved in the courts of the company's seat, unless mandatory consumer law in your country provides otherwise.

12. Contact

Questions about these Terms: legal@tspanda.com.